The cathodes are coated with an emission material; usually thoriated tungsten. Each time lamp is started, the cathodes operate momentarily at a much higher temperature than when the lamp is running. Hence, the higher temperature sputters off this material and it collects on the phosphor coating causing it to "blacken" at the ends. This is why lamp that are operated at a short burning e.g an hour at a time will fail much sooner than a lamp operated 24/7.
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Preheat and T-12 fluorescents forever! Down with LED's and instant start T-8 fluorescents.