Yeah, the lamps I got were well protected in a reinforced box. It would have required excessively rough handling on the carrier's part in order to break them. I've had good success with both Semperlite and lightbulbs.com.
I recieved an F24T12 slimline lamp from lightbulbs.com with a broken cathode. When I first powered it up, I wondered why a brand new lamp started acting EOL.