I know the feeling, I've had similar instances here. One was where I ordered a specific make and type of HPS lamp, and got a completely different (and broken) one. I got a refund, but I still didn't get the lamp I asked for
I am rapidly going off eBay. I have been a user for almost 20 years, but it's gone rapidly downhill over the last few years. First they allow people to say they're UK sellers when they're actually in China or wherever, but just have warehouses full of cheap crud over here, then they
screw up the payments system I fear my days of buying online are nearing an end, at least where eBay is concerned. I've already closed my Amazon account after watching a
very scary BBC documentary on their insidious data mining operations.