In the pictures you showed earlier, the lamp did look a bit the worse for wear, but if there's emitter on the electrodes they'll usually start, unless all the argon has been adsorbed, which is unlikely with newer lamps. Could well be the ballast, but I'll be interested to see how the lamp looks, and if a new lamp starts ok.
Indeed. The good news is once it stays lit, warm up and full brightness are just the same as day 1. I should hopefully have an update tomorrow afternoon EST.