I do remember that a similar thing happened to me.
![Wonder :wndr:](/Smileys/default/Wonder.gif)
Again the tracking was stuck for ages, so I contacted the seller and he went to the parcel shop, there was no sign of the parcel, and according to the tracking it should have still been there, so I was issued a refund without any quibbling.
![Bulb Man :bulbman:](/Smileys/default/bulbmanicon.png)